Appointments
Confirmation
Don't worry!!!!
As a courtesy, you should receive an email confirmation of your Booked Appointments!!
and/or
There is an option for you to check when using the online booking system to send you a reminder text for services that can be reserved online.
However, services that require you to call the spa do not offer the text reminder.
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Just remember we may remind you but it's still your responsibility to arrive at your appointment date and times! Please read Cancellations carefully, Thank you!
Timing
Please arrive 10 minutes before your scheduled time. You will be ask to fill out a wavier and contact information form.
Pricing can be located on our Services page. Prices are subject to change. Best practice is to confirm with the staff on our pricing options for all packages!
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There will be a 3% charge for all bank/credit card transactions and additional sales tax for all transactions.
Cancellations
Gift Certificates
!!!!PLEASE READ VERY IMPORTANT!!!!
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Your appointment time is very important to US and YOU! We understand things come up and schedule adjustments are inevitable.
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Therefore, we respectfully ask for you to give us a 24-hour notice of any changes or cancellation!!!
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Please understand if you cancel or "No Show" to your Booked appointment without a 24-hour notice it prevents another guest from the opportunity to enjoy our services;
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The VERY Important part!!!!
In the event, The Salt Spa doesn't receive a 24-hour notice of cancellation. You're Booked Appointment is subject to a cancellation fee amounting up to 50% of the service cost.
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For appointments that require rescheduling after 3 attempts and/or after 3 no call no shows, we may ask for a non refundable deposit of 50% of the service to be made to hold the new appointment date and time.
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All gift certificates sold have an expiration date.
(For holiday specials, they expire after 6 months of date of purchase. Regular gift certificates expire 2 years after purchase.)
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Any certificate after its expiration date has a two-week good grace period. After the two weeks is up, it will no longer be accepted.
When requesting a massage, reflexology or ionic foot detox appointment, please inform the therapist or spa staff if you are pregnant or nursing.
Massage and Reflexology cannot be performed in the first trimester of pregnancy. Ionic Foot Detox is contraindicated.
Couple Massage &/or Couple Reflexology Session booking-
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In order to book a couple massage and/or reflexology session, a deposit of $50 will be required at the time of booking.
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This deposit will be kept if the clients do not show and/or call to cancel/ reschedule 24 hours prior to schedule appointment time.
The spa offers a coat rack in the lobby and a storage bin in each Salt room to store your belongings. We however are not responsible for anything lost or stolen during your visit to the spa.
Accidents & Personals Belongings
The spa is not responsible for any accidents that occur on the spa property.